Another unhappy Lazada buyer has used Facebook to warn of the online shopping site’s reliability and credibility, which is fast evaporating.
This time the buyer failed to receive the items he ordered and was unable to obtain a refund for a product that was wrongly sent.
‘Lazada is no longer safe,’ declared Howard Toh about shopping on Lazada in a Facebook post that has since gone viral after he recounted his experience.
According to Toh, he purchased three sets foldable wireless keyboards off Lazada — items that didn’t arrive at all.
What he received instead was a mobile phone key ring holder (one of those thingamajigs that you stick at the back of your phone for better grip).
As proof, Toh uploaded pictures of the package he received. Sure enough, the label on the tiny envelope described the order as three sets of the keyboard, with a total value of $42.
Unless the key ring he received is a newfangled tech gizmo that can actually be used to type text onto screens, we’d say that Toh got swindled.
Or the very least, got his order mixed up by the seller.
Toh went on to state that he only managed to get a refund for two of the items — a Lazada representative directed him to return the key ring holder if he wanted to get the rest of his money back.
Convinced that the Lazada vendor is a fraud, Toh remains pretty miffed that the foldable keyboard product listings are still up on the site, and that he has yet to be assured that he’ll get the last portion of his refund.
“I am not even expecting VIP treatment,” Toh wrote. “Just refund my money, take action against the seller and maybe apologise to me for the inconvenience!”
Folks seemed to have found his predicament really relatable as many have expressed displeasure about similar bad experiences on Lazada and online shopping in general.
Source – AsiaOne
He is not alone….
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