Dozens of angry passengers surrounded the airline counter demanding an explanation, a police officer surnamed Xu told the newspaper.
“People were booing and someone screamed ‘Hit him, hit him!’ But no one really did hit him except for Li,” Xu said.
The woman also smashed a computer on the counter, according to the report. –
Chinese airports and airlines were rated as the worst in the world for being on time in both 2015 and 2016, according to US-based FlightStats, which tracks air travel around the globe.
On social media, some commenters felt that a fine of 200 yuan and 10 days’ detention was not a harsh enough penalty.
“A penalty of 200 yuan? That’s ridiculous. They should have at least fined her 5,000 yuan,” one person wrote on Weibo, China’s version of Twitter.
Another person wrote: “I really can’t understand why we’re demanding that people in the service sector simply take these insults and keep smiling. Why should they put up with customers who don’t respect others?”