United settles for undisclosed amount over Dr David Dao removal

Dr David Dao, a chequered history...
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United Airlines has reached a settlement with a Kentucky doctor who was filmed being dragged forcibly from a flight in Chicago.

David Dao was treated in hospital after aviation police physically removed him from the plane to make space for four crew members on the flight between Chicago and Louisville, Kentucky.

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Read – What sort of man needs to be dragged from an aircraft like a naughty child.

Video of his removal on 9 April showed Dr Dao, 69, screaming in pain as he was grabbed and hauled out of his seat.

Lawyers for the Vietnamese-American confirmed on Thursday an undisclosed settlement had been agreed. The deal includes a confidentiality clause.

Thomas Demetrio, representing the doctor, said in a statement: “United has taken full responsibility for what happened on Flight 3411, without attempting to blame others, including the City of Chicago.

“For this acceptance of corporate accountability, United is to be applauded.”

David Dao
Image:Dr Dao suffered lost teeth, a broken nose and concussion

Dr Dao was said to have lost teeth and suffered a broken nose and concussion during the removal.

The footage of the incident sparked outrage against United Airlines.

The airline said earlier on Thursday it will now offer passengers who volunteer to give up their seats on overbooked flights up to $10,000 (£7,750) worth of travel certificates. Dr Dao had refused to volunteer his seat.

The company was in the headlines again this month after a passenger was stung when a scorpion fell from an overhead locker on to his head.

United boss Oscar Munoz faced calls to resign after he initially refused to apologise for the handling of Dr Dao, and instead the passenger had “defied” security officers and been “belligerent”.

After the backlash, he said the company would change its policy to help reduce overbookings as part of an internal review.

Mr Munoz told NBC News the airline will refocus by “putting the customer at the centre” and working to ensure its employees, passengers and law enforcement are not placed in “impossible situations”.

-Sky

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