SINGAPORE: A 45-year-old woman has been arrested after she made a scene at a shop in Tiong Bahru Plaza on Monday (Apr 3).
Police said they were alerted to the incident just before 10pm and that investigations are ongoing.
A 5-minute-and-40-second video of the incident has gone viral on Facebook, with nearly 2 million views and counting as of Tuesday evening. The woman, visibly agitated, is seen yelling at shop staff at the Owndays spectacles shop and hitting two of them. Amid the skirmish, she loses her bracelet and demands that they retrieve it from a backroom. “Go and find for me my bracelet, go!” she commands them.
When one of the girls says she will call the police, she dares them to. “Call … Go and call the MP!” she retorts.
Passersby and a security guard try to intervene, but the woman launches into a foul-mouthed tirade. A woman off-camera says: “We don’t know. She just started hitting people for no reason.”
Towards the end of the video, a security officer is seen walking into the curtained area with a staff member, where they retrieve a bracelet and hand it to the woman. A male passerby who told the woman to cool down tells her to take a seat and he urges staff to call the management of the shop.
STAFF ASSAULTED WHILE TRYING TO ASSIST SHOPPER
Owndays issued a statement on Facebook saying that a female shopper went into its Tiong Bahru Plaza outlet to “hide from another lady who had become aggressive”. Two of its staff members were assaulted while trying to assist the shopper, it said. “Our colleagues had been brave and maintained their professionalism despite repeated assaults by the angry lady,” Owndays said.
It added that it is seeking legal advice.
Owndays thanked members of the public for “heartening messages” and concern voiced for its staff. “We would like to reassure you that the well-being and safety of every member of our team have always been a priority.
“Most importantly, we would like to commend our two very courageous colleagues who stood up for others in this unfortunate incident. Thank you and bravo girls!”
AsiaMalls, which manages Tiong Bahru Plaza, confirmed that the incident took place at Owndays just before 10pm when the mall was about to close. The two Owndays staff that were assaulted went for a medical check-up on Tuesday, a spokesperson told Channel NewsAsia on Wednesday.
“AsiaMalls Management takes the safety of its shoppers and tenants seriously. We are currently investigating the incident together with Owndays and will be assisting the ongoing police investigation,” the spokesperson said.